 COMMON
CLIENT THOUGHTS
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Below are some of the common
statements that we hear from people who call.
The hourly rate is high
*Our pricing is based on the cause and severity of your data loss and
amount of work necessary to retrieve your valuable data, not the amount of
data recovered.
*We only charge for our labor time, NOT the time it takes for the machines
to do their work. The average recovery takes 1 1/2 to 2 hours of
labor.
*We are specialists. If you were seeking medical attention, we would
be a neurosurgeon.
*Only you can determine the value of your data.
*Our technology, capabilities, and experience enable us to offer high
quality services at affordable prices.
*Data recovery costs are low in comparison to the total costs associated
with data loss: cost of downtime, lost productivity, data re-creation
costs and resources, etc.
*Our competitively priced solutions offer a high success rate. Chances are
if we can't get your data back, no one else can.
I can fix it myself
*While possible in some cases, this option must be considered with extreme
caution. Efforts such as these can put you at high risk for further data
loss. If the data loss was due to mechanical failure, you may
inadvertently cause irreversible damage.
*A large percentage of recovery services performed are a direct result of
users attempting to recover the data themselves without the proper
technology, tools, and expertise, causing more damage.
There isn't a 100% recovery guarantee
*This is true. No recovery company can provide upfront recovery guarantees
until they know the full extent of the damage. Only a thorough evaluation
of the damaged media, analysis of the data loss situation, and creation of
a customized solution can determine a success rate.
*Once the evaluation is complete we can provide you with a detailed list
of the recoverable data.
The ranges are too wide
*The price range enables you to know upfront the minimum and maximum cost
for similar recoveries based on the data loss information given.
*The price range is dependent upon the type and severity of the data loss,
and the amount of work necessary to retrieve your valuable data, not the
amount of data recovered.
Your competition can do it cheaper
*We are confident that our technology, capabilities, and experience enable
us to offer the most affordably priced and high quality services
available.
*Our track record speaks for itself. We pride ourselves on producing
quality services and successful recovery results that companies and
individuals have come to depend on.
I only need one file or directory
*Due to our recovery and pricing structures the work and cost required to
recover one file is equal to the work and cost required to recover all
files.
*Instead of making you choose the files that you think are important now
you will receive all of your files and you can choose which files you
need.
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